Returns & Exchanges
At K2 Base Camp, we want you to be completely satisfied with your outdoor apparel and gear. If your purchase doesn't meet your expectations, we offer a 30-day return policy for items in their original, unworn condition with tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all original tags and labels are still attached to the garments.
Ship It Back
Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized shipping location.
Receive Your Refund
Once our warehouse team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing