Frequently Asked Questions
Everything you need to know about shopping at K2 Base Camp
What is the typical shipping timeframe for my order?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days, while expedited options are available at checkout for faster delivery.
How do I return or exchange an item?
We offer a 30-day return policy on all unworn items with original tags. To start a return or exchange, please visit our online Return Portal and enter your order number.
Are your materials sustainably sourced?
At K2 Base Camp, we are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or responsibly sourced wool.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options via Klarna and Afterpay.
How can I find the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.